Terms of platform
Effective date: 09.07.2025
These Terms constitute a public offer by IK “AndreTransfer”, reg. no. 41502039438 (hereinafter – the Platform). By submitting a request on andretransfer.lv, you (hereinafter – the User) confirm that you have fully read, understood and unconditionally accepted these Terms.
1. Definitions and Role of the Platform
1.1. The Platform is solely an automated information service (“electronic bulletin board”). Its only function is to provide a technical environment where Users can post ride requests and independent service providers (hereinafter – Contractors) can access them.
1.2. The Platform is NOT a transport company, taxi aggregator, dispatcher service, or travel agency. The Platform DOES NOT ORGANIZE, OFFER or CONTROL transportation services.
2. Operating Principle and Allocation of Responsibility
2.1. The User submits an information request on the Platform. The Platform automatically makes this request visible to Contractors.
2.2. If a Contractor expresses willingness to perform the ride, the Platform automatically transmits the Contractor’s contact details to the User (and/or vice versa). From that moment, the Platform’s information service is deemed fully and properly provided.
2.3. All further communication, detail coordination and the ride itself take place SOLELY between the User and the Contractor. The Platform does not participate in or control these interactions.
3. User’s Informed Consent and Assumption of Risk
3.1. By submitting a request, the User acknowledges, understands and voluntarily agrees to the following:
a) Contractors are independent private persons and are not employees or agents of the Platform.
b) ATTENTION: The Platform DOES NOT VERIFY Contractors or their documents (including driver’s license, vehicle inspection, OCTA insurance), nor does it confirm their authenticity or validity. The Platform only provides the Contractor with a technical possibility to upload such information to their profile. Full responsibility for the accuracy of this information and the legality of documents during the ride lies SOLELY with the Contractor.
c) The User independently and at their own risk decides whether to enter into a contractual relationship with the Contractor.
d) All responsibility (for safety, timeliness, preservation of life, health and property) for the ride lies EXCLUSIVELY between the User and the Contractor.
4. Limitation of Platform Liability
4.1. The Platform bears no responsibility for any direct or indirect losses, damages, or claims related to the ride itself. Any such claims must be directed SOLELY to the Contractor.
4.2. The Platform’s liability is strictly limited to providing the information service. In the event of proven direct material losses incurred by the User solely due to a technical failure of the Platform (e.g., incorrect transmission of contact details), the Platform’s liability shall not exceed EUR 50 (fifty).
4.3. The Platform is not liable for indirect losses of the User (such as airline ticket costs, hotel expenses, lost profits) arising from ride-related issues.
4.4. The User fully and permanently releases the Platform from any liability, except as expressly provided in clause 4.2. This disclaimer is in accordance with Article 1587 of the Latvian Civil Law (Civillikums) on contractual freedom, and the parties consciously agree to such allocation of responsibility.
5. Contractual Relations and Payment
5.1. The ride contract is concluded SOLELY between the User and the Contractor. The Platform is not a party to this contract.
5.2. Payment is made by the User directly to the Contractor. The Platform does not process payments.
5.3. The Platform does not receive income or commissions from the services provided by Contractors. All payments occur directly between the User and the Contractor.
6. Other Provisions
6.1. The User confirms that, prior to submitting a request, they were aware of the availability of alternative means of transport (taxis, public transport, etc.) and consciously chose to use the Platform to find a private driver.
6.2. All disputes related to the provision of the Platform’s information services shall be resolved in the courts of the Republic of Latvia at the Platform’s legal address.
